filber Terms and Conditions for Philippine Players

These Terms and Conditions govern your use of the filber platform. Please read them carefully before registering or using any part of the service. By creating an account, you confirm that you have read, understood, and agreed to be bound by all the terms set out on this page. If you do not agree with any part of these terms, please do not proceed with registration.

Last updated: June 2025 Philippines Binding Agreement

Who Can Use filber?

To register and use the filber platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet the minimum age requirement and that online gaming is legal in your jurisdiction at the time of registration. filber reserves the right to request proof of age or identity at any point and to suspend accounts where eligibility cannot be confirmed. Only one account is permitted per person — creating multiple accounts for the same individual is a violation of these terms. Employees, officers, directors, and immediate family members of filber and its affiliated companies are not permitted to hold player accounts.

Account Registration and Responsibilities

When you register an account with filber, you are required to provide accurate, complete, and up-to-date personal information. It is your responsibility to keep your login credentials — including your username and password — secure and confidential at all times. filber will not be held liable for any losses or damages arising from unauthorised access to your account due to your failure to protect your login details. You must notify us immediately if you suspect any unauthorised use of your account. filber may carry out identity verification checks in line with applicable anti-money laundering and responsible gaming regulations, and you agree to cooperate fully with these processes. Providing false or misleading information during registration may result in permanent account suspension and forfeiture of any pending balances.

Deposits, Withdrawals, and Payments

All transactions on the filber platform are processed in Philippine pesos (PHP). Deposits and withdrawals are facilitated through supported payment methods including GCash and Maya — these methods are subject to change without prior notice, and the current list of available options will always be displayed in the cashier section of your account. Minimum and maximum transaction limits apply and are communicated clearly within the cashier. Withdrawals may only be made to a payment method registered in your own name and previously used for a deposit — this is a strict requirement aligned with our anti-fraud and anti-money laundering obligations. filber is not responsible for delays or failures caused by third-party payment processors. Any fees imposed by payment providers are theresponsibility of the account holder and will not be reimbursed by filber.

Bonuses, Promotions, and Wagering Requirements

All bonuses and promotional offers made available on filber are subject to specific terms and wagering requirements that are published alongside each offer on the Latest Promotions page. Players are responsible for reading and understanding the conditions attached to any bonus before opting in. Bonuses cannot be transferred, exchanged for cash, or combined with other offers unless explicitly stated. filber reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, particularly where there is evidence of abuse, collusion, or exploitation of a technical error. Winnings derived from bonus funds that do not meet the stated wagering requirements remain non-withdrawable until the conditions are fully satisfied. Any attempt to manipulate bonus terms through fraudulent play patterns may result in immediate account suspension and forfeiture of all associated balances.

Platform Use, Fair Play, and Prohibited Conduct

The filber platform is provided for personal entertainment purposes only and must not be used for any commercial, business, or professional advantage. Players are expected to conduct themselves in good faith at all times and to avoid any behaviour that disrupts the experience of other users or compromises the integrity of games and betting markets. Prohibited conduct includes — but is not limited to — the use of automated software, bots, or scripts; exploiting software bugs or glitches for financial gain; collusion with other players; match-fixing or any form of sports manipulation; and any action that constitutes money laundering or fraud. filber employs automated and manual monitoring tools to detect irregular play patterns, and accounts identified as engaging in prohibited conduct will be suspended pending investigation. Decisions regarding account suspension or balance forfeiture in cases of confirmed prohibited conduct are final and binding.

Limitation of Liability and Service Availability

filber provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled and unscheduled maintenance periods may result in temporary unavailability of some or all platform features, and filber will not be held liable for any losses — including missed bets, unfulfilled game sessions, or delayed withdrawals — arising from such downtime. To the fullest extent permitted under Philippine law, filber's liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim. filber is not liable for any indirect, consequential, or special damages, including loss of profits or loss of data. Nothing in these terms excludes liability for death, personal injury, or fraud caused by filber's own negligence or wilful misconduct.

Responsible Gaming Commitments

filber is committed to promoting responsible gaming among all players in the Philippines. We provide access to tools that allow players to set deposit limits, session time reminders, and self-exclusion periods — all of which are accessible through the Responsible Gaming page. Players who believe they may be developing a problematic relationship with gaming are strongly encouraged to make use of these tools and to seek professional support from relevant organisations. filber staff are trained to identify signs of problem gambling and may proactively reach out to players whose account activity suggests potential harm. Self-exclusion requests are actioned promptly and apply across all sections of the platform. Once a self-exclusion period is in force, filber will not accept new deposits from the affected account for the duration of the exclusion.

Privacy, Data, and Account Closure

Your personal data is collected and processed in accordance with the filber Privacy Policy, which forms part of this agreement and should be read alongside these terms. filber will not sell or share your personal data with third parties except where required by law, regulatory obligation, or for the purpose of delivering platform services such as payment processing. You have the right to request a copy of the personal data we hold about you at any time by contacting our support team. Account closure requests can be submitted at any time — upon closure, any verified balance above the minimum withdrawal threshold will be returned to your registered payment method within a reasonable processing period. filber retains certain records for regulatory compliance purposes even after account closure, in line with applicable data retention obligations under Philippine law.

Changes to These Terms

filber reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered players will be notified via the email address associated with their account, and the updated terms will be published on this page with a revised effective date. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree to an updated version of the terms, you should close your account before the effective date of the changes. It is your responsibility to check this page periodically to stay informed of any updates. Questions about these terms can be directed to our support team via the contact details available in the footer of this page.

Common Questions About These Terms

Quick answers to what Filipino players typically ask about the filber terms of use.

The minimum age to register and use the filber platform is 21 years old, in line with Philippine regulations governing online gaming and entertainment services. During registration you will be asked to confirm that you meet this age requirement. filber may request supporting identification documents at any point to verify your age, and accounts that cannot be verified as meeting the minimum age requirement will be suspended. If you are unsure whether you qualify, please check the FAQ page or contact our support team before creating an account.

No — each player is permitted to hold only one registered account on filber. Creating multiple accounts, whether under the same or different personal details, is a direct violation of these terms and may result in all associated accounts being permanently suspended and all balances forfeited. If you have accidentally created a duplicate account or believe your original account has been compromised, please contact the support team immediately so the situation can be resolved correctly. Having a single active account also helps ensure that responsible gaming tools applied to your account remain effective.

If you have a complaint or dispute related to your account, a transaction, or the outcome of a game or bet, the first step is to contact the filber support team with a clear description of the issue and any supporting information such as transaction IDs or screenshots. Our team will acknowledge your complaint and work to resolve it within a reasonable timeframe. If you are not satisfied with the outcome of our internal resolution process, the matter may be escalated in accordance with the procedures outlined by the relevant regulatory authority in the Philippines. Full details of the escalation process are available from the support team upon request. The FAQ page also covers common account and transaction queries that may resolve your concern without needing to raise a formal complaint.

When you request account closure, any verified real-money balance above the minimum withdrawal threshold will be returned to your registered payment method — either GCash or Maya — within the standard processing period. Bonus balances that have not yet met the applicable wagering requirements are not eligible for withdrawal and will be removed upon closure. If your account is under a pending verification review at the time of the closure request, the withdrawal may be delayed until the review is completed. To initiate account closure, please contact our support team directly. If you are closing your account for responsible gaming reasons, we encourage you to also consider a self-exclusion option through the Responsible Gaming page, which provides additional protections.

Ready to Get Started on filber?

Now that you have reviewed the terms, create your account and explore sports betting, casino-style games, and fast GCash deposits — built specifically for players in the Philippines.